We want you to feel confident and delighted with every purchase. If for any reason your order isn’t quite right, we offer a straightforward return and exchange process to make things easy. Our goal is to build lasting relationships with our customers, and that begins with trust, flexibility, and a commitment to your satisfaction.
If you would like to return your purchase, here’s how we can help:
- Return Window: Items may be returned or exchanged within 14 days of delivery.
- Condition: Jewellery must be unused, unworn, and in original packaging with sticker tags still intact.
- Refunds: Refunds will be issued within 7–10 business days after inspection.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective.